Kazakhstan citizens can save money using a robotic enforcement agent, as explained by the Ministry of Justice.

During a government meeting, Kazakhstan's Minister of Justice, Erlan Sarsembayev, discussed how citizens can save money through the use of a robot court executor, as reported by NUR.KZ correspondent.

https://www.nur.kz/society/2223749-kak-kazahstancy-smogut-sekonomit-dengi-s-pomoshchyu-robota-sudoispolnitelya-rasskazali-v-minyuste/2025-02-26 08:29:45

As Sarsembaev noted during the meeting, the issue of compulsory enforcement has raised concerns among the population. According to him, there were 89,000 complaints on this matter received in 2024 alone.

"The development of simplified proceedings through a robot-court executor will continue. We plan to increase the amount of collection through the robot from 20 to 40 MRP, which will enhance savings for citizens," the minister stated.

He added that the personal accounts of both the creditor and the debtor will also be improved by implementing a digital assistant that will display all stages of enforcement, allowing both parties to see what has been done or what still needs to be accomplished by the court executor.

"Now, on this same platform, the parties will have the opportunity to respond in case of disagreement with the actions or inactions of the court executor," Sarsembaev noted.

According to the minister, plans are in place to address issues related to the untimely lifting of arrests, temporary travel restrictions out of Kazakhstan, and the removal from the Debtors' Register for returned enforcement documents with expired submission periods through the automation of these enforcement actions.

Additionally, a mechanism for citizens to receive legal consultations on a pro bono basis will be developed.

"Currently, to obtain a consultation under the guaranteed state legal aid, citizens turn to lawyers or legal consultants. To optimize this process, it is proposed to implement a chatbot for consultations that citizens can access 'from the comfort of their homes,'" said Erlan Sarsembaev.

According to him, the funds released from legal consultations are proposed to be directed towards increasing the wage rates for judicial representation.

As a reminder, the first robot-court executor began operating in Kazakhstan in January 2024, launched in Taraz.

At the end of August, it was reported that in just 10 days, the robot-court executor initiated over 45,000 proceedings totaling 907 million tenge. Thanks to its work, citizens have already saved 226 million tenge.

We also reported that in the West Kazakhstan region, the robot-court executor initiates proceedings without the involvement of private court executors, allowing local residents to save 8 million.